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Have questions about your shipping costs or our dynamic reporting?
Our team’s ready to help you uncover savings, answer questions,
or get your free audit started.
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Contact RCS Audit™
Based in Mt. Pleasant, South Carolina, RCS Audit™ helps businesses across the U.S. recover refunds from UPS and FedEx, lower shipping costs, and improve invoice accuracy.

Whether you're looking for a shipping audit provider or want to learn more about parcel cost optimization, our team is ready to help.

FAQ

What do I need to do to get started?

Getting started takes less than 5 minutes. Just provide access to your shipping data — that’s it. If you're also interested in rate optimization later, we can review your carrier agreement. From there, we handle everything. No disruption, no lift.

Why don’t you have a public signup form?

Because we’re not a self-serve tool. RCS works hands-on with every client to align with their shipping setup and savings goals — no bots, no portals, no generic onboarding.The process takes just 3 minutes online, and from there, we handle everything.

Is it safe to share our carrier credentials?

Yes — we take data security seriously. Your credentials are encrypted, stored securely, and only accessible by authorized staff under strict confidentiality. We never share or resell your data, and we only use it to audit and recover savings on your behalf.

We use 4096-bit RSA keys and support secure TLS connections to ensure encrypted transmission of all data. Our infrastructure includes forward secrecy and strict certificate validation, with encryption handled under strong internal access controls.

Is there a contract or long-term commitment?

Yes, we use a simple agreement to begin. Our audit service is low-commitment — cancel anytime with 60 days notice. For contract optimization, scope and duration are customized based on opportunity.

Where do the refunds and savings go?

Refunds are credited directly to your carrier account. We track every dollar saved and report back weekly. You'll also get access to a dynamic, private dashboard where you can view all audit savings in one place — no setup or management required.

Why use RCS instead of handling this in-house?

Most companies don’t have the tools or bandwidth to audit every invoice or benchmark complex carrier contracts. We do both — automatically. Our team and tech catch what others miss, from hidden billing errors to overpriced surcharges and outdated terms.