Dedicated Experts in Shipping Cost Reduction

RCS was built to simplify cost reduction for businesses of all sizes. Our mission is simple:
maximize your shipping efficiency while minimizing unnecessary spend.
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Who We Are

Recovery Control Systems (RCS) is a privately held, debt-free company located in Charleston County, South Carolina. Our staff is a family-focused team that plays as hard as we work. From hosting a grueling bicycle race to enjoying the beach life we invite you to contact us or 'Come on Over' to see how our hard work can result in your savings!

RCS operates using a performance-based model with proprietary technology that was developed, built and is maintained in-house by a dedicated team. We partner with companies of any size to deliver a turnkey cloud-based refund solution; we give you the tools to make decisions about your shipping and logistics through advanced analytics.

Each business is different and its needs are unique. RCS is committed to delivering to our clients solutions that work to the benefit of logistic and financial operations. As a risk free extension of your company’s staff, RCS will work with you to optimize your shipping and lower your overall spend.
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Interactive shipping report transparency for all expense category
22
Years in business
26.5%
2025 Average Savings
5990
Accounts Audited
0
Missed Savings

Discover Comprehensive
Shipping Cost Reduction

Carrier Refund Auditing

We identify late shipments and overcharges, then file and manage claims to recover every dollar you are owed.

Contract & Rate Optimization

We review your carrier invoices and pricing agreement to eliminate hidden fees and negotiate better rates, service fees, and terms with the carriers.

Analytics & Reporting

Real-time dashboards help you track refunds, monitor shipping trends, verify carrier performance, and confirm new pricing.

Parcel Invoice Audit

We identify late shipments and overcharges, then file and manage claims to recover the credits — which are applied directly to your carrier invoice.

Contract & Pricing Optimization

We review your carrier invoices and pricing agreement to eliminate hidden fees and help negotiate better rates, service fees, and terms with the carriers.

Analytics & Reporting

Interactive dashboards help you track refunds, monitor shipping trends, verify carrier performance, and confirm new pricing.

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Our Mission

Our mission is to help businesses take control of shipping costs through expert audits, transparent reporting, smarter contract negotiations, and industry-leading technology that simplifies savings through a powerful, user-friendly platform.

Our Vision

To be a trusted leader in the shipping cost reduction industry, empowering people with the tools they need to navigate logistic uncertainties. We aim to set the standard for innovation, customer care, and integrity in all that we do.

The core principles that
‍guide our work

We help businesses uncover savings and take control of shipping costs — with full transparency, reliable reporting, and a focus on long-term impact. We don’t sell software. We deliver results.
1
Clarity

We cut through complexity and deliver actionable insights — no fluff, no jargon.

1
Precision

Our audits and reporting are built on accuracy. Every refund and rate is verified.

1
Trust

We earn it by being accountable — no hidden fees, no smoke and mirrors.

1
Results-Driven

We’re here to lower your costs, not your expectations. That’s our metric.

The Team Powering Your Savings

Our team combines decades of logistics experience with a sharp focus on data, technology, and client success. Each member brings specialized expertise in auditing, analysis, and carrier negotiation — all united by a shared commitment to uncovering savings and delivering results. We take a collaborative, hands-on approach to every client relationship, ensuring transparency, accuracy, and long-term impact.

Founded by David Black, RCS was built on the belief that smarter shipping starts with deeper insight and smarter technology. With over two decades in the logistics space, David brought together a team of thought leaders, elite IT engineers, and unconventional industry minds — all focused on a single goal: reducing costs and unlocking savings. That vision is now the driving force behind RCS’s powerful platform, built to deliver transparency, real-time visibility, and measurable results — without the complexity of legacy systems.

Welcome to RCS — your strategic advantage.

James Carter

Senior Underwriter

Olivia Bennett

Claims Manager

Daniel Foster

Risk Assessment Specialist
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We appreciate  
‍our clients' feedback

Amazing experience! The team was professional, listened
carefully, and helped me choose the right policy.
They explain everything in detail.
Emerson
Jacksonville, FL
I’ve used Amaze to obtain prescriptions when my primary care
doctor required an office visit simply to check boxes and
charge our insurance for an office visit.
Aaron
Albuquerque, NM
Fantastic service! The team was professional, understood
my needs, and guided me to the right policy. They
explained everything clearly and thoroughly
Jesse
Redding, MI

our clients' feedback

We have experienced significant freight cost savings since we began using RCS.  The implementation was simple and seamless, and their staff is professional, knowledgeable and customer oriented.  We would recommend RCS to any company looking to reduce their shipping costs.
Jeff H., Senior Director
Wholesale and Retail Distribution
RCS saves us time as well as money. Following up on individual packages to make certain they have been delivered by their promised date and time is very time consuming. Requesting refunds from our shippers is another time waster. RCS does both, sees to it that our refunds are sent and also produces a weekly report (an added bonus) that is very helpful in managing our shipping volume. We highly recommend them.
Steve A., Vice President
Financial Services Company
RCS is a quality company that will offer my company substantial saving without any work on my part. The set up process was flawless and very quick. The support team is very responsive and excellent to work with. I’d recommend RCS to anyone interested in cost saving opportunities.
Stephen M., General Manager
Equipment Manufacturer
I would like to take this opportunity to thank you and Recovery Control Systems for your outstanding services. My company has been using RCS for two years and as the owner I am very pleased with the outcome of this business relationship. I have saved quite a substantial amount of money through your parcel control tracking system
Tim. B., Owner
B2B Printing Company
We are very impressed and happy with the terrific service we have received from RCS, in addition to the regular financial returns. We will recommend you highly...It is great to be working with you!
Nick A., General Manager
Manufacturer
The RCS program was very easy to activate…has eliminated [our] Customer Service and Technical Service from applying for late delivery credits. The RCS website is very informative with weekly shipment and on-time interactive delivery graphs
Amy O., Operations Manager
Equipment Manufacturer
We have used your services for several years and have been extremely happy with it. You have delivered everything promised- refunds for service failure without any effort on our part…Your system holds the carriers to their guarantee and it could not be simpler
Sarah G., Assistant Controller
Parts Distributor
media

© 2003–2025 Recovery Control Systems, LLC. All rights reserved. RCS™, RCS Audit™, and the RCS logo are trademarks of Recovery Control Systems, LLC. All other trademarks are the property of their respective owners. RCS Audit™ and Recovery Control Systems, LLC are not affiliated with, sponsored by, or endorsed by any carrier or platform mentioned on this site.

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Welcome to RCS!

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