Recover Refunds and Lower Shipping Costs

RCS finds hidden overcharges, files refund claims, and helps negotiate better carrier pricing and terms — powered by the industry's most advanced and intuitive reporting platform.
Find Your Hidden Refunds

Comprehensive
Shipping Cost Reduction

Discover how RCS recovers refunds, eliminates hidden fees, and improves carrier agreements to maximize savings.
Contract & Rate Optimization

We review your carrier invoices and pricing agreement to eliminate hidden fees and negotiate better rates, service fees, and terms with the carriers.

Analytics & Reporting

Real-time dashboards help you track refunds, monitor shipping trends, verify carrier performance, and confirm new pricing.

Parcel Invoice Audit

We identify late shipments and overcharges, then file and manage claims to recover the credits — which are applied directly to your carrier invoice.

Contract & Pricing Optimization

We review your carrier invoices and pricing agreement to eliminate hidden fees and help negotiate better rates, service fees, and terms with the carriers.

Analytics & Reporting

Interactive dashboards help you track refunds, monitor shipping trends, verify carrier performance, and confirm new pricing.

View More

How RCS Works

We combine weekly auditing with deep carrier contract analysis — discover immediate refunds and long-term savings.
1. Connect Your Carrier Data

Securely connect your shipping accounts - no software or IT needed.

2. We Audit & Analyze

RCS's audits catch the errors, and our review uncovers long-term savings.

3. You Save & Optimize

We secure your savings, verify results, and help you lower shipping costs

4. Track Your Performance

Access dynamic dashboards and reporting to track refunds, reduced rates, and carrier performance.

We empower our Clients

We are dedicated to putting our customers first—ensuring they have full visibility, confidence, and control over their shipping savings.

Through clear reporting, expert guidance, and innovative strategies, we help our clients not only reduce costs but fully understand where and how those savings are achieved.

Our mission is to be a trusted partner, delivering honest insights and the tools needed to make smarter shipping decisions—every step of the way.
Transparent Reporting
Expert Guidance
Consistent Savings
Collaborative Partnership
RCS Shipping Profile report showing transportation, fuel surcharge, and accessorial spending, with package distribution by shipping zone.

our clients' feedback

We have experienced significant freight cost savings since we began using RCS.  The implementation was simple and seamless, and their staff is professional, knowledgeable and customer oriented.  We would recommend RCS to any company looking to reduce their shipping costs.
Jeff H., Senior Director
Wholesale and Retail Distribution
RCS saves us time as well as money. Following up on individual packages to make certain they have been delivered by their promised date and time is very time consuming. Requesting refunds from our shippers is another time waster. RCS does both, sees to it that our refunds are sent and also produces a weekly report (an added bonus) that is very helpful in managing our shipping volume. We highly recommend them.
Steve A., Vice President
Financial Services Company
RCS is a quality company that will offer my company substantial saving without any work on my part. The set up process was flawless and very quick. The support team is very responsive and excellent to work with. I’d recommend RCS to anyone interested in cost saving opportunities.
Stephen M., General Manager
Equipment Manufacturer
I would like to take this opportunity to thank you and Recovery Control Systems for your outstanding services. My company has been using RCS for two years and as the owner I am very pleased with the outcome of this business relationship. I have saved quite a substantial amount of money through your parcel control tracking system
Tim. B., Owner
B2B Printing Company
We are very impressed and happy with the terrific service we have received from RCS, in addition to the regular financial returns. We will recommend you highly...It is great to be working with you!
Nick A., General Manager
Manufacturer
The RCS program was very easy to activate…has eliminated [our] Customer Service and Technical Service from applying for late delivery credits. The RCS website is very informative with weekly shipment and on-time interactive delivery graphs
Amy O., Operations Manager
Equipment Manufacturer
We have used your services for several years and have been extremely happy with it. You have delivered everything promised- refunds for service failure without any effort on our part…Your system holds the carriers to their guarantee and it could not be simpler
Sarah G., Assistant Controller
Parts Distributor
Manufacturing industry case study showing how RCS Audit optimized carrier contracts and recovered late delivery refunds for a high-volume shipper.

Meet the Team behind The Solution

Our passionate professionals are committed to delivering innovative, high-impact solutions with precision and care. With deep expertise in shipping logistics and cost reduction, we partner closely with clients to uncover savings, streamline operations, and drive long-term results that truly move the bottom line.
View More

Blog & Articles

Stay updated with the latest insights, tips, and trends in the shipping
industry through our expert blogs and articles.

Peak Season Shipping Costs: Why Your UPS and FedEx Spend Can Change Before the Holidays

November 4, 2026

FedEx 2027 Rate Increase: Why 5.9% May Not Be Your Real Increase

October 6, 2026

UPS and FedEx Surcharges: The Hidden Costs That Can Make Up a Large Share of Your Parcel Spend

September 1, 2026

What Is a Parcel Audit? How Companies Recover Lost Shipping Costs

August 4, 2026

The Hidden Lag Between Shipping Performance and Shipping Cost

June 2, 2026

The Most Expensive Shipping Problem Isn’t Cost - It’s Ownership

May 5, 2026
View More Here
Shipping Refunds, Contract Optimization, and Analytics — All in One Place
RCS Audit™ helps businesses recover refunds from UPS and FedEx, lower shipping costs, and gain visibility into carrier billing errors. From late delivery refunds to complex invoice audits and contract negotiation support, we streamline the process with zero disruption to your operations.

Based in South Carolina and serving clients nationwide, RCS Audit™ brings together data automation and logistics expertise to reduce your shipping spend — with no upfront cost.

‍
media

© 2003–2026 Recovery Control Systems, LLC. All rights reserved. RCS™, RCS Audit™, and the RCS logo are trademarks of Recovery Control Systems, LLC. All other trademarks are the property of their respective owners. RCS Audit™ and Recovery Control Systems, LLC are not affiliated with, sponsored by, or endorsed by any carrier or platform mentioned on this site.

Almost there!

Now tell us about your shipping.

Welcome to RCS!

First let's start with the essentials.