For most companies, the answer is:
That’s not negotiation — that’s showing up unarmed to a knife fight.
FedEx and UPS walk into that same conversation with complete visibility:
Unless you’re using your own granular shipping data, you’re negotiating on their terms — not yours.
Too many shippers go in with just the basics:
“We spent $450,000 with you last year. Can we get better rates?”
But carriers don't set rates based on topline alone. They factor in:
Without this insight, you have no leverage. And that leads to bloated accessorials, weak incentives, and recycled rate structures that no longer fit how you actually ship.
To truly renegotiate — not just renew — you need:
Where every dollar is going: base rates, surcharges, fees, by carrier and service.
How your shipping patterns are shifting — and what lanes should qualify for zone-specific discounts.
Where you’re overexposed to fuel, DAS, or other charges — and where you can push for caps or waivers.
How much service failure recovery you’re leaving on the table — and why that matters to your cost-per-package.
How your contract stacks up against similar shippers in your space.
We don’t just recover refunds — we collect intelligence.
Every weekly audit gives you clearer insight into how you ship and where your deal is failing you.
Our contract optimization process builds from actual performance, not estimates.
So when it's time to renegotiate, you walk in with:
You don’t get better rates because you ask nicely.
You get them because you show up with better data.
Let us prepare your next renegotiation