Stop overpaying FedEx and UPS. Our parcel audit technology finds the billing errors, missed refunds, and hidden surcharges your team can’t catch — and gets your money back automatically.
We’ve audited hundreds of thousands of invoices, recovering millions for clients who ship with FedEx Express and UPS Air. Our process is fast, accurate, and designed for companies needing a turn key parcel auditing solution.
We audit every eligible package for:
Missed delivery windows that qualify for a guaranteed refund. These are referred to by the carriers as Money Back Guarantee (MBG) or Guaranteed Service Refunds (GSR)
Automatic identification of refunds and credits on your carrier accounts
Capture of void credits (packages manifested but never shipped
Refund reporting by carrier and account
Interactive, downloadable surcharge reports
Integrated address correction tracking
Oversight of accessorials like fuel, residential, and DAS fees
Service type and cost breakdowns
Carrier exception reporting for delays, customs, and weather
Package management and cost monitoring
Logistic controls for missed deliveries and billing disputes
Visibility into claims status and win rates
Centralized resolution history and audit trail
You only pay when we recover money. There’s zero upfront cost, no subscription, and no obligation. Just real savings — every week.
Start with a free audit — we’ll show you missed refunds going back up to 15 days. No risk. No hassle.
We identify late shipments and overcharges, then file and manage claims to recover every dollar you are owed.
We review your carrier invoices and pricing agreement to eliminate hidden fees and negotiate better rates, service fees, and terms with the carriers.
Real-time dashboards help you track refunds, monitor shipping trends, verify carrier performance, and confirm new pricing.
No Software. No IT Lift. Real Results. You don’t need another platform to log into. RCS works behind the scenes, integrating directly with your carrier accounts to deliver refunds and savings automatically — with zero disruption to your team.
Launch Your Free Audit in Minutes
RCS helps businesses reduce shipping costs through two powerful solutions: automatic refund recovery for late deliveries and helping secure best-in-class pricing within your carrier agreements. We find hidden savings in your existing shipping activity — without requiring any operational changes.
We only get paid when you save. Our service is performance-based — no setup fees, no subscriptions. You simply pay a percentage of the refunds we recover. For the pricing analysis and contract optimization, we’ll review your agreements at no charge and only move forward if we can demonstrate measurable value.
Because we’re not a self-serve tool. RCS works hands-on with every client to align with their shipping setup and savings goals — no generic dashboards, no bots, no wasted effort.
We only onboard clients we know we can help, and when we do, our team walks you through a fast, personalized setup.
The whole process takes about 3 minutes online — and we handle everything from there.
Savings vary, but most clients see 2–7% reductions in their total shipping spend from refund recovery alone — and MUCH greater savings (averaging 26.5%+ so far this year) when contract optimization is included. Your actual savings depend on shipping volume, service mix, and current carrier terms. We’ll break it all down and show you exactly where the opportunities are.
RCS doesn’t just recover refunds — we give you full visibility into your shipping spend, expose inefficiencies most businesses never see, and help you take action. Our powerful tech handles the heavy lifting, our experts optimize what the software can’t, and our reporting shows you exactly what we’ve saved — down to the dollar. There’s no risk, no guesswork, and no wasted potential. If we don’t deliver savings, you don’t pay. It’s that simple.