June 10, 2025

Your Shipping Platform Isn’t an Audit System

Your Shipping Platform Isn’t an Audit System

Shipping platforms are great at a lot of things.

They help you print labels, route packages, view tracking info, and even optimize order flow across multiple carriers.

But they don’t audit your invoices.

And they definitely don’t recover refunds or identify billing errors — no matter how many dashboards they give you.

That’s because platforms like ShipStation, EasyPost, and TMS tools are built for execution and visibility, not financial recovery.

🛠 What Shipping Platforms Do Well

  • Show you package status and carrier tracking
  • Print labels and manage fulfillment workflows
  • Display expected vs. billed weight and zone
  • Give surface-level reporting on volume, services, etc.

But here’s the problem:

They don’t verify the accuracy of your carrier invoices.
They don’t file claims for late deliveries.
They don’t alert you to invalid surcharges.
They don’t get you your money back.

⚠️ Why That’s a Problem

Carriers make billing mistakes all the time.
They add fees that don’t apply.
They miscalculate dimensions.
They miss guaranteed delivery windows.

And unless someone is auditing your invoice line by line, those dollars are gone.

A typical shipping platform might show you that a package was delivered on a certain date. But it won’t tell you whether:

  • It was delivered outside the guaranteed time window
  • A duplicate charge was billed
  • A surcharge was applied incorrectly
  • The weight or zone was misrated

It assumes the carrier got it right. We verify that they didn’t — and get you your money back.

💡 The Fix: Layer Audit on Top of Your Platform

RCS doesn’t replace your shipping software — we enhance it.

  • We audit your carrier invoices weekly
  • We identify every refundable event
  • We file and manage claims on your behalf
  • We report recovered savings — and trends — clearly
  • We give you the financial layer your platform is missing

This means you can keep using the platform you like — but now you’ll be recovering 2–10% of your shipping spend back every month, without lifting a finger.

Shipping software moves packages.
RCS moves money back into your business.

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