“The RCS program was very easy to activate…has eliminated [our] Customer Service and Technical Service from applying for late delivery credits. The RCS website is very informative with weekly shipment and on-time delivery graphs…”Operations Manager, Equipment Manufacturer
“RCS saves us time as well as money. Following up on individual packages to make certain they have been delivered by their promised date and time is very time consuming. Requesting refunds from our shippers is another time waster. RCS does both, sees to it that our refunds are sent and also produces a weekly report (an added bonus) that is very helpful in managing our shipping volume. We highly recommend them.”Vice President, Financial Services Company
“We have experienced significant freight cost savings since we began using RCS. The implementation was simple and seamless, and their staff is professional, knowledgeable and customer oriented. We would recommend RCS to any company looking to reduce their shipping costs.”Operations Manager, Wholesale and Retail Distribution
“…RCS is a quality company that will offer my company substantial saving without any work on my part. The set up process was flawless and very quick. The support team is very responsive and excellent to work with. I’d recommend RCS to anyone interested in cost saving opportunities.”Logistics Manager, Equipment Manufacturer
“We have used your services for several months and have been extremely happy with it. You have delivered everything promised- refunds for service failure without any effort on our part…Your system holds FedEx to their guarantee and it could not be simpler.”Assistant Controller, Retail Distributor
“I would like to take this opportunity to thank you and Recovery Control Systems for your outstanding services. My company has been using RCS for two years and as the owner I am very pleased with the outcome of this business relationship. I have saved quite a substantial amount of money through your parcel control tracking system. The reports generated and refunds you have facilitated have proven to be a valuable resource to my company. I look forward to this continued service.”Owner, Design and Printing Company
“We are very impressed and happy with the terrific service we have received from RCS, in addition to the regular financial returns. We will recommend you highly...It is great to be working with you!"General Manager, Manufacturer
Which Industries ?
Electronic and Robotics
Printing & Design
Mortgage and Title
Retail and Apparel
Established in 2003, Recovery Control Systems (RCS) is a privately held debt-free company located in sunny Charleston County, South Carolina. Our staff is a family-focused team that plays as hard as we work. From hosting a grueling bicycle race to enjoying the beach life we invite you to contact us or 'Come on Over' to see how our hard work can result in your savings!
The innovative RCS approach is one that was formed after discovering a demand from small and medium sized businesses for the same cost saving tools that larger corporations enjoy. This demand began with a need for small-package (parcel) spend management services and soon grew into advanced carrier invoice auditing and package management. Earning the trust of a handful of businesses in 2003, RCS has activated over 1300 accounts and now works with companies representing most U.S. industries.
RCS operates using a performance-based model with proprietary technology that was developed, built and is maintained in-house by a dedicated team. We partner with companies of any size to deliver a turnkey cloud-based refund solution; we give you the tools to make decisions about your shipping and logistics through advanced analytics. RCS does not outsource any part of its solution to a third-party, nor are we rebranding another company's solution.
Each business is different and its needs are unique. RCS is committed to delivering to our clients solutions that work to the benefit of logistic and financial operations. As a risk free extension of your company’s staff, RCS will work with you to optimize your shipping and lower your overall spend.
Provide cost saving tools in order to help productivity through innovative technology with the finest customer service furthering our commitment to each client.
RCS respects your right to privacy. We will not rent, sell, transfer or distribute your name, email, address, shipping trends, weekly reporting or any other identifying information that you have given to us in order to complete our services.