Services

Services

Shipping Refunds and Comprehensive Audit

Every client benefits from industry leading technology that offers continued transparency into your carrier accounts and dynamic weekly reporting. RCS best-in-class proprietary technology delivers the same solution for our clients shipping a few packages per week as well as those clients shipping thousands of packages per day. Our cloud-based SaaS model delivers real, confirmable savings. Our solution includes weekly auditing of your shipping activity allowing you to not only save money each month, but further benefit from industry-leading reporting of key metrics and analytics.

Late Package Refunds

Each week RCS will automatically secure refunds for all late packages, in accordance with the terms and conditions of the carriers, directly to your carrier account. We do not handle or manage your money, we are focused on making sure that you are credited for all late packages. Each package listed on your weekly report matches up to the adjustments on your carrier invoices - if we include it, you can confirm it using a number of custom software tools built into your reports.

Current clients enjoy the following reduction in transportation spend: Ground: 1-3%; Express (air): 3-7%; International: 5-10%

Full Service Audit and Dynamic Analytics

Going beyond auditing for late delivery, the RCS solution supplies multiple advanced benefits including:

  • void credits/manifested but not shipped (credits for packages charged to your carrier account but never actually shipped)
  • address corrections
  • custom and weather delay notices
  • integrated service charge tool (detailed assessorial charges allowing our clients to find additional areas of savings)
  • duplicate billing
  • 3rd party use

Dynamic Reporting

Every client regardless of size has access to their online weekly and monthly reports. RCS is not simply restating what you can see in your carrier invoices, in that, we are not producing another file for you to translate. RCS's reports are an interactive, dynamic look at your shipping activity across all carrier accounts. The detailed reports include everything needed to perform an analysis of shipping and transportation trends and provide highlights for additional areas of savings.

Our dynamic metrics give our clients the information to make key decisions on the use and optimization of their shipping accounts.

Advanced Technology

Every client, regardless of size, benefits from industry leading technology that offers continued transparency into your carrier accounts and weekly refunding. RCS technology delivers the same solution for our clients shipping a few packages per week as well as those clients shipping thousands of packages per day.

This tools provided within the detailed weekly reports allow our clients to travel deeper into their shipping charges in order to find additional areas of savings. RCS utilizes the best-in-class, secure, data and server center that keeps your information secure and our solution operating at optimal performance and speed.